IPSKY™ forms the infrastructure of your telecommunication network. As you want a system that operates and provides outstanding performance at all times, you chose IPSKY. To ensure the highest-level functioning of this system, Satileon offers top notch training and technical support.

Guaranteeing peak efficiency operation, Satileon's technical support is available worldwide, 24 hours a day, seven days a week, 365 days a year. With support centers in South America, Europe and Australia, Satileon gives customers the skills to operate and manage an IPSKY satellite network, and install its equipment. Satileon offers professional service in areas including installation, network design, warranty agreements, Remote diagnosis, site survey and training.

Satileon's training courses deliver focused, cost-effective programs to maximize customers' abilities to successfully design, configure, operate and manage their networks. To keep pace with new product designs and technology, Satileon continually enhances its courseware and offerings. Courses comprise a blend of presentations, discussion and hands-on exercises, allowing attendees to fully benefit from their studies. Students practice what they learn in a controlled instructor-facilitated setting. In a variety of courses, custom-made curricula can be tailored to specific operations and personnel.

The Basic Hub Operators course guides personnel through system theory, architecture, data-flow, installation, operation, troubleshooting and maintenance procedures. The Basic Remote Terminals Operation course covers terminal architecture, data-flow, installation, operation, troubleshooting and maintenance procedures. The Technology Knowledge Transfer course is designed to enhance the skill set of support personnel who will perform high-level network diagnostics and troubleshooting. Advanced courses also enable hub operators to configure and maintain optional various add-on applications such as QoS, VoIP and SkyX Accelerator.